Privacy Policy

VisitAbuja respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how information may be collected, used, stored and shared when you visit VisitAbuja.org, contact us, subscribe to updates or use features available through the website.

VisitAbuja processes personal information in accordance with applicable Nigerian data protection requirements, including the Nigeria Data Protection Act 2023. The Act establishes standards for lawful, fair and accountable processing of personal information and gives individuals specific rights over their data. (Nigeria Data Protection Commission)

By using VisitAbuja.org, you acknowledge the practices described in this Privacy Policy.

Information We May Collect

You may browse most of VisitAbuja.org without providing personal information.

We may collect information that you choose to provide when you contact us, subscribe to updates, submit an enquiry, send feedback, apply for a role, submit an event or interact with another feature of the website.

This information may include your name, email address, telephone number, country, message, enquiry details and any other information you voluntarily provide.

We only ask for information that is reasonably necessary for the purpose for which it is being collected.

Information Collected When You Visit the Website

Certain technical information may be collected automatically when you access VisitAbuja.org. This may include your Internet Protocol address, browser type, device type, operating system, referring page, pages visited, date and time of access and general information about how you interact with the website.

This information may be collected by our website, hosting provider, security services or analytics tools.

It is generally used to maintain website security, understand how visitors use the site, identify technical problems and improve the information and services available on VisitAbuja.org.

Cookies

VisitAbuja.org may use cookies and similar technologies to support website functionality, remember preferences, understand visitor activity and improve website performance.

Some cookies may be necessary for the website to function correctly. Other cookies, including analytics or marketing cookies where used, may require your consent.

Where appropriate, visitors will be given the opportunity to manage their cookie preferences.

The Nigeria Data Protection Commission recommends that websites provide clear privacy and cookie notices and give users an appropriate opportunity to accept or decline nonessential cookies. (Nigeria Data Protection Commission)

You can also control or delete cookies through your browser settings.

How We Use Your Information

Information collected through VisitAbuja.org may be used to respond to enquiries, provide information you request, send updates you have chosen to receive, process submissions, improve website content, understand website usage, maintain security and prevent misuse.

Where personal information is processed, the legal basis will depend on the circumstances. This may include your consent, fulfilling a request or agreement, complying with a legal obligation or pursuing a legitimate interest where permitted by law.

We will not use personal information for purposes that are materially different from those for which it was collected without an appropriate legal basis.

Email Communications

If you choose to subscribe to VisitAbuja updates, we may use your email address to send travel information, destination updates, new guides, events, offers or other VisitAbuja content.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

We do not sell or rent email addresses to third parties for their own marketing purposes.

Sharing Information

VisitAbuja may use trusted service providers to support the operation of the website. These may include website hosting, email services, analytics, security, booking tools or other technology providers.

These providers may process limited personal information where necessary to perform services on our behalf.

We may also disclose information where required by law, court order or another lawful authority, or where reasonably necessary to protect the security, rights or interests of VisitAbuja, our users or others.

We do not sell personal information.

Third Party Websites

VisitAbuja.org contains links to websites and services operated by other organisations, including hotels, restaurants, attractions, airlines, event organisers, booking platforms, social media services and tourism businesses.

These websites operate independently from VisitAbuja and may have their own privacy policies and data collection practices.

VisitAbuja is not responsible for the privacy practices, security or content of websites operated by third parties. We encourage visitors to review the privacy policy of any external website before providing personal information.

Social Media

VisitAbuja may maintain accounts on social media platforms and may link to content hosted on those platforms.

When you interact with VisitAbuja through a social media service, the platform may collect information according to its own privacy policy and account settings.

Information that you choose to make publicly available on social media may also be visible to other users.

Children’s Privacy

VisitAbuja.org is intended for a general travel audience and is not designed specifically for children.

We do not knowingly seek to collect personal information from children without an appropriate lawful basis.

If we become aware that personal information relating to a child has been collected in circumstances where it should not have been, we will take reasonable steps to address the matter.

Parents or guardians who believe that a child has provided personal information to VisitAbuja may contact us.

Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no website, internet connection or electronic storage system can be guaranteed to be completely secure.

Visitors should therefore take appropriate precautions when sending sensitive information electronically.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate records or comply with applicable legal obligations.

Information that is no longer required will be deleted, anonymised or otherwise handled in accordance with applicable data protection requirements.

Your Privacy Rights

Under the Nigeria Data Protection Act 2023, individuals have a number of rights concerning their personal information.

Depending on the circumstances, these may include the right to be informed about how your data is used, request access to personal information held about you, request correction of inaccurate information, request deletion in appropriate circumstances, restrict certain processing, object to processing, withdraw consent, request data portability and raise concerns regarding automated decision making.

You may also lodge a complaint with the Nigeria Data Protection Commission if you believe your rights have been infringed. (Nigeria Data Protection Commission)

Some rights may be subject to legal limitations or exceptions.

Requests Concerning Your Personal Information

If you would like to access, correct or request deletion of personal information that VisitAbuja holds about you, or if you wish to withdraw consent or raise a privacy concern, please contact us.

We may need to verify your identity before completing certain requests in order to protect personal information from unauthorised disclosure.

Changes to This Privacy Policy

Technology, the VisitAbuja website and applicable privacy requirements may change over time.

We may therefore update this Privacy Policy when necessary.

The latest version will always be published on VisitAbuja.org and the updated date at the top of this page will indicate when the policy was most recently revised.

Continued use of the website after an updated Privacy Policy is published will be subject to the current version of the policy.

Contact VisitAbuja

Questions about this Privacy Policy or the way VisitAbuja handles personal information can be sent to:

VisitAbuja
Email: info@visitabuja.org
Website: VisitAbuja.org

For concerns relating to rights under Nigerian data protection law, individuals may also contact the Nigeria Data Protection Commission, Nigeria’s national data protection authority. (Nigeria Data Protection Commission)